Role and Responsibilities

• Provide each guest with a WOW experience

• Greet each guest that is seated in your area

• Follow Steps of service

• Take Guest food and alcohol orders

• Up-sell guest food and beverage orders

• Deliver and properly present all food and beverages

• Bussing tables and arranging furniture as needed

• Must be able to monitor Guest drinking patterns

• Exceptional communication skills

• Provides courteous, professional and personalized service at all times

• Keep assigned areas clean and empty of used glasses and plates

• Respond to and resolve Guest complaints

• Thank everyone for visiting

• Meet the attendance guidelines of the job and adheres to regulatory, departmental and company policies

• Other duties as assigned

•  
• Qualifications

• High School Diploma and Minimum two years experience in fast paced lounge environment; or equivalent combination of education and experience

• Tips or Alcohol awareness certification desired

• A current ServSafe, Food Handler’s Permit is desired

• Must be 18 years of age