Come to work with a good attitude, ready to have fun and make fun happen. Host/Hostess is responsible for interacting with guests within their designated party, interacting with guests arriving to the Center for parties and ensuring party guest satisfaction throughout the party time. Host/Hostess’ will present a positive image of the center and provide a WOW experience to every guest who comes through our doors. Enthusiastically lead groups through their scheduled party/event experience. Responsible for creating memorable events for our party guests and other special events.
Role and Responsibilities
Assure party runs smoothly in time allotted and interact positively and enthusiastically with guests and assume control of the party.
Greet guests at front desk and assist in areas where needed before party begins.
Serve food, cake, and drinks if needed.
Lead activities during parties as needed.
Maintains, cleans and restock rooms that parties are being held in.
Works within a cohesive team of staff in an open, public space. Constantly promotes a positive team environment and works to establish and maintain open communication among the team.
Assists with any other requests made during party
Follow all procedures regarding safety, cleanliness special issues and emergencies that may occur while hosting parties
Maintains open communications with management and all departments of scheduled events, especially regarding status of party inventory and supplies.
Maintains uniform standards.
Must be at least 16 years of age
Previous experience in a customer service atmosphere
Outgoing and Friendly