Job Openings >> Lane Attendant
Lane Attendant
Summary
Title:Lane Attendant
ID:1090
Department:Guest Services
Location:HeadPinz Fort Myers
Description
The Lane Attendant is responsible for providing a WOW experience to every guest by providing first in class service and handling every guests need
 

Role and Responsibilities

  • Provide each guest with a WOW experience

  • Greet guests that are seated in your area

  • Give each a guest a menu if needed

  • Take guests food and alcohol orders

  • Up-sell guests food and beverage orders

  • Deliver and properly present all food and beverages

  • Must always be polite, flexible and accommodating.

  • Bussing tables and arranging furniture as needed

  • Must be able to monitor Guest drinking patterns

  • Thorough knowledgeable about property events and attractions

  • Clean and maintain server station

  • Provides courteous, professional and personalized service at all times

  • Constantly looking for service opportunities

  • Respond to and resolve Guest complaints

  • Check out guests through POS (if possible)

  • Thank everyone for visiting

  •  

  • Qualifications
  • High School Diploma and Minimum two years experience in fast paced lounge environment; or equivalent combination of education and experience

  • Must be  a minimum of 18 years of age
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