Role and Responsibilities

• Greet customers as they enter bowling center.  Tell them of house services, bowling, promotions and league opportunities and openings]
• Assign open lanes to customers
• Take reservations over phone and when a waiting list develops
• Ensure that bowlers area, lane approaches and ball returns are cleaned prior to putting new customers on lanes.  This is to ensure the guests safety
• Take payment from customers, make correct change, use credit card machine where appropriate
• All employees are expected to assist in the promotional process of bowling, food, beverage, etc.  This may include lane-to-lane solicitation, handing out flyers, asking customers to join a league, inviting them to an upcoming promotion, etc.
• Notify facility manager or pin chaser promptly of any failures of machine or scorers, ball calls, etc.
• Ensures that counter is neat and well organized
• Other duties as assigned based on company needs

• High School Diploma or an equivalent combination of education and/or experience in the service industry required.  

• Two (2) years experience in front-line employees in the bowling, food, hotel, or retail services preferred but not required.

• Professional Appearance