Title: | Lane Attendant |
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ID: | 1090 |
Department: | Guest Services |
Location: | HeadPinz Fort Myers |
Role and Responsibilities
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Provide each guest with a WOW experience
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Greet guests that are seated in your area
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Give each a guest a menu if needed
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Take guests food and alcohol orders
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Up-sell guests food and beverage orders
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Deliver and properly present all food and beverages
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Must always be polite, flexible and accommodating.
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Bussing tables and arranging furniture as needed
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Must be able to monitor Guest drinking patterns
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Thorough knowledgeable about property events and attractions
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Clean and maintain server station
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Provides courteous, professional and personalized service at all times
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Constantly looking for service opportunities
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Respond to and resolve Guest complaints
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Check out guests through POS (if possible)
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Thank everyone for visiting
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- Qualifications
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High School Diploma and Minimum two years experience in fast paced lounge environment; or equivalent combination of education and experience
- Must be a minimum of 18 years of age